We noticed we were being mis-represented by companies like BBB and Trustpilot. We have Never given them permission to represent our company and have sent letters to them to stop immediately. They are sneaky paid sites that make you sign up and pay a fee if you want to reply to a review. Thats why we started our OFFICIAL reviews that show authentic feedback about our appliance parts, customer service, and shipping experience - helping you make informed purchasing decisions. Google reviews is the ONLY 3rd party we have given permission to track customer reviews and as of this date over 2,710 have submitted reviews and we have an average 4.7 rating and are a Top Quality Store.

We respect all feedback platforms to a point, but not when they dont have a businesses permission — but it's important to know: The Better Business Bureau (BBB) is NOT a government agency (as they portrait or look to be like) They are a private company that offers paid memberships and ratings to businesses. We are not part of the BBB, or Trustpilot or any other 3rd party ratings feedback site, and they do NOT represent our company in anyway shape or form. Thank you.